At TRADEZONE, we are focused on continually improving our service and product offering to our customers. In support of this approach, we are introducing the FreightGuard Service Guarantee.
In the event that there is an isolated incident where TRADEZONE, or its agents, experiences a service failure that results in the loss or damage of your goods, we now provide a guarantee over our service through the FreightGuard Service Guarantee.
This Guarantee offers protection for our customers against loss or damage of freight at a very competitive rate, with a guaranteed quick claim assessment and no excess applied to the amount claimed.
The FreightGuard Service Guarantee will be automatically be activated as of the 1st of July 2016 and is designed to provide financial peace of mind by providing a claim compensation of up to R 5,000.00 per consignment.